Vehicle Service Specialist - Full Time

Henley VIOC•Fort Myers, FL

12d•Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is looking for talented individuals to join their team. They offer tools and training necessary to succeed in services such as changing oil, checking/filling vehicle fluids, and inspecting/replacing lights and wipers. The company welcomes all backgrounds and experience levels, providing comprehensive on-the-job training. They emphasize internal promotion, with 95% of upper-level management starting in entry-level positions. Henley Companies is an Equal Opportunity Employer and participates in the E-Verify program.

Requirements

Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customer service and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Basic computer knowledge/aptitude

Nice To Haves

No experience required, training provided.

Responsibilities

Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.