Vehicle Remarketing Brand Manager

JPMorganChase•Tempe, AZ

About The Position

The Chase Auto Private Label Captive Finance business has more than 20 years in the captive finance business and is the largest bank-owned private label captive finance provider in the U.S. We serve as the captive finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and Rivian. The Brand Manager in Vehicle Remarketing is responsible for engaging assigned captive finance partners and dealers on all aspects related to Vehicle Remarketing(VR) including operations, strategy, pricing and customer programs. This individual will be the primary point of contact to execute operational changes, implement new programs and communicate priorities related to Vehicle Remarketing. Given its scope, this position requires effective cross-functional communication and stakeholder management at all levels of Chase Auto. If you are intellectually curious and enjoy working on complex projects spanning across multiple teams, you may be the perfect fit for the remarketing brand management team.

Requirements

Experience interfacing and communicating with senior levels of client organizations
Excellent adaptability to adjust to client and / or dealer interactions to refine strategies / approach
Ability to translate client expectations into innovative, strategic solutions
Demonstrated ability to understand high level data and make data driven recommendations or decisions
Excellent written and verbal communication skills.
Bachelor’s degree
Travel 10-20% of the time

Nice To Haves

5+ years client and/or dealer relationship management or OEM experience required; Vehicle Remarketing experience a plus

Responsibilities

Serve as point person for assigned captive finance partners and internal brand teams for all VR & Loyalty related strategies, initiatives, and results
Compile and communicate updates to client on wholesale auto market key performance indicators at the portfolio, peer and industry level
Compile and communicate updates to client regarding lease end, customer behavior and ancillary topics
Understand client strategies and objectives to ensure VR operations / initiatives are delivering value for captive finance partner(s)
Ensure Brand teams are appropriately prepared and educated on current remarketing events and potential captive finance partner impacts
Update client and Brand teams on operational or lease end updates
Manage ownership of all captive finance partner requests related to Vehicle Remarketing
Facilitate discussions within VR for captive finance partner requests, including operational changes, program updates, etc.
Establish consensus on VR & Loyalty priorities and ensure delivery against mutually agreed upon timelines
Engage captive finance partner franchise dealers in the lease end and remarketing cycle and support Brand sales team in dealer training and performance tracking.
Effectively communicate partner business priorities and brand updates to internal teams