Vehicle Protection Products Analyst

Scout Motors • Charlotte, NC

8d • Hybrid

About The Position

Scout Motors is bringing back an iconic American vehicle, electrifying and digitizing it with American innovation. We are building a company that respects its people, customers, and the work-play balance, offering vehicles suitable for various environments. We empower our teams to innovate and are looking for individuals who are visionary, collaborative, and passionate. This role is an opportunity to be part of revolutionizing the electric pick-up truck and rugged SUV market by supporting the development of vehicle protection and insurance products, ensuring alignment with the Scout customer promise. The position involves supporting regulatory compliance, maintaining product documentation, coordinating partner communications, and assisting with the digital integration of these products into the Scout retail platform. Additionally, it includes supporting marketing and customer engagement efforts, and performing performance and competitive analysis.

Requirements

• Bachelor's degree in business, finance or related field preferred but not required
• 2+ years of experience in automotive finance and insurance products, sales, vehicle insurance, or related financial services.
• AI Tool Proficiency- experienced in leveraging AI-powered tools and platforms to streamline workflows, accelerate research, and enhance productivity.
• Experience supporting sales, marketing, or partner management operations in the automotive industry.
• Knowledge of automotive finance & insurance, and vehicle insurance landscape.
• Adaptability to keep up with the evolving AI landscape and proactively explore new tools and techniques relevant to the role.
• Strong organizational skills with the ability to manage multiple workstreams simultaneously.
• Analytical mindset with comfort working with data tools and contributing to performance reporting.
• Collaborative team player who thrives in a cross-functional environment.
• Effective communicator with strong written and verbal skills.
• Self-starter who can take initiative and operate with minimal supervision.

Nice To Haves

• Familiarity with digital retail platforms and F&I products is a plus.

Responsibilities

• Support and assist with development of Scout’s vehicle protection and insurance product suite, ensuring alignment with the Scout customer promise.
• Support and document regulatory compliance and licensing requirements across US and Canadian markets.
• Maintain all product documentation for all training guides and system resources to ensure operational readiness.
• Coordinate partner communications, contract documentation, and business review materials.
• Ensure partner KPIs are documented and assist in the development of performance reporting and analysis.
• Assist Vehicle Protection Product and Insurance Director with Scout Motors Digital Products, IT, Sales Operations, and Retail Operations teams to support the integration of vehicle protection and vehicle insurance products into the Scout digital retail platform.
• Assist with defining and documenting user needs and system requirements.
• Assist with and document communications with the Brand, Communications, and Marketing teams to ensure product messaging aligns with the Scout brand and identity.
• Assist with campaign execution for product launches, promotions, and lifecycle communications.
• Maintain dashboards and reporting tools to monitor key metrics including product penetration, revenue contribution, and customer satisfaction.
• Translate data and market feedback into actionable insights that inform the Scout product offering.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree