Vehicle Operations Specialist (New Center Opening!)
About The Position
Lucid is creating exceptional mobility experiences through innovation. We are opening a new Studio and Delivery location in Dallas, TX, and are building a talented team of sales and delivery professionals. As a Vehicle Operations Specialist, you will manage all onsite vehicles, ensuring inventory readiness, vehicle flow, and accurate tracking. You will play a key role in building the Lucid Motors brand through organization and support of the sales team, prioritizing a world-class customer service experience. The ideal candidate has an unwavering commitment to accurate information collection and recording, strong interpersonal and communication skills, is meticulously detailed, well-organized, and understands the critical nature of setting daily priorities.
Requirements
- 2+ years of professional experience in operations or support role.
- Passion for a fast-paced, high-growth environment.
- Detail-oriented and focused on providing great experiences by improving efficiencies.
- Self-starter and quick thinker with high attention to detail who thrives in ambiguous and rapidly changing situations.
- Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.
- Willingness to be hands-on with all vehicle operations.
- Ability to work evenings and weekends in a retail environment
- Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
- Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation
Nice To Haves
- Proficiency with Salesforce or other CRM.
- Prior experience in the automotive sector.
- A Bachelor’s degree is preferred, or equivalent experience in business, marketing or related discipline
Responsibilities
- Monitor and manage the location’s physical vehicle inventory, ensuring inventory vehicles are in ready-to-sell condition and that lots are clean and well organized
- Conduct lot walks and physical inventory to ensure inventory accuracy
- Partner with internal allocations team to inform of inventory needs
- Ensure inventory is well-maintained and appealing, performing software updates, cleaning and charging vehicles as required
- Partner with internal teams to manage lease return, trade-in and fleet vehicles on-site
- Coordinate logistics for vehicle movements as required between Lucid facilities and third-party locations
- Monitor inbound shipments of vehicles from manufacturing or third-party facilities
- Perform and verify vehicle intake inspection and ensure inbound cars comply with quality standards per Lucid’s defined quality intake assessment
- Liaise with Service team in case of required repair work
- Partner with sales teams on the status of vehicle readiness
- Assist with new vehicle deliveries during high volume periods and daily operations as required
Benefits
- medical, dental, and vision insurance
- life and disability coverage
- paid time off
- paid holidays
- a 401(k) retirement plan
- Lucid’s equity program
- discretionary annual cash incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
