Vehicle Maintenance Manager, Manheim So Cal
About The Position
Leads and oversees all vehicle maintenance and repair operations, ensuring high-quality service that meets factory standards, company policies, regulatory requirements, and customer expectations. Manages supervisors, technicians, and support staff; optimizes workflow and staffing schedules; ensures timely, efficient vehicle repairs; maintains shop resources and technical support systems; and drives continuous improvement in quality, productivity, and customer satisfaction. Provides coaching, mentoring, and development opportunities for technicians while ensuring a safe, compliant, and high-performing work environment. Conducts quality inspections, analyzes vehicle service needs, and ensures adherence to operational standards and regulatory requirements.
Requirements
- BA/BS degree and 6+ years of related experience (reconditioning and/or lot operations; body shop; automotive service and/ or repair; or an equivalent combination of education and work-related experience).
- At least 1 year of experience in a management or lead role.
- Good communication and interaction skills.
- Good management and organizational skills.
- Safe drivers needed; valid driver’s license required.
- The ability to lift 1-30 pounds (light hand tools, etc.).
Responsibilities
- Manage and provide direction to the supervisors, teams and team members.
- Ensure systems are in place to efficiently and effectively manage quality work in accordance with factory standards, company policies and customer expectations.
- Ensure customer satisfaction through the direction of technicians/shop staff in the performance of quality maintenance and repair work.
- Prepare schedules and plan staff rotations to ensure maintenance/repair work is completed as quickly and efficiently as possible.
- Analyze incoming vehicles for service needs.
- Maintain supply and support systems, including technical reference material, workshop supplies and other related materials.
- Conduct periodic spot checks of completed jobs for thoroughness and quality.
- Mentor and teach technicians to ensure overall growth of the team.
- Ensure that all personnel adhere to company policies and comply with federal, state, and local regulations.
Benefits
- Flexible vacation with pay
- Seven paid holidays
- Up to 160 hours of paid wellness annually
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
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What This Job Offers
Job Type
Full-time
Career Level
Manager
