Vehicle Lot Manager

National Asset Recovery SpecialistsDayton, OH
Onsite

About The Position

National Asset Recovery Specialists, Inc. is seeking a motivated, detail-oriented individual for their Vehicle Lot Manager position at their Dayton facility. This entry-level opportunity is ideal for those with experience as an Auction Porter, Automotive Lot Porter, Vehicle Condition Inspector, Fleet Coordinator, or Vehicle Redemption Specialist. As a Vehicle Lot Manager, you will be responsible for the efficient management of the repossessed vehicle lot, including verifying, organizing, and documenting vehicle details, coordinating with team members and clients, inventory control, logistics support, and customer service in a fast-paced, outdoor environment.

Requirements

  • 1-2 years of customer service experience, preferably in the automotive, warehouse, recovery, or collections industries.
  • High school diploma or equivalent.
  • Proficient with computers and comfortable using tablets with apps.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and meet tight deadlines.
  • Excellent interpersonal skills, with the ability to communicate effectively with diverse customers and teams.
  • Assertive and confident in following up on tasks and resolving issues.
  • Willing to work overtime and prioritize tasks as needed.
  • Adaptable and flexible in a fast-paced environment.
  • Able to sit or stand for extended periods and proficient in using a tablet, laptop, and phone.
  • Effective verbal and written communication skills.
  • Valid Ohio Driver's License with no more than two points on your Motor Vehicle Report (MVR).
  • 23 years of age or older.
  • Applicants must pass an FBI background check.
  • Applicants must pass pre-employment drug screening.
  • High School Diploma or GED.

Nice To Haves

  • Familiarity with the repossession process and vendor communication.
  • Towing experience.
  • Knowledge of the Recovery Database Network.
  • Repossession experience.
  • A DOT Medical Card.

Responsibilities

  • Verify and document repossessed vehicles, ensuring all are present and properly labeled with details such as VIN, client info, and drivable status.
  • Capture and upload vehicle photos for records.
  • Manage appointments and schedules for vehicle deliveries and customer redemptions.
  • Provide top-notch customer service during personal property pick-ups and redemptions.
  • Maintain detailed records of daily vehicle deliveries and shipments.
  • Assist Repossession Agents when needed, demonstrating teamwork.
  • Conduct lot inventory reviews and schedule transportation for vehicle deliveries.
  • Organize and inventory personal property from vehicles.
  • Ensure the lot remains organized and well-maintained.
  • Collaborate with team members across the state to keep operations running smoothly.

Benefits

  • Starting wage: $16.00 - $18.00 per hour, with potential growth after a 90-day review.
  • Monthly performance-based bonuses, with the potential to earn up to $3,150 annually.
  • Additional company performance bonuses, up to $1200 per year.
  • $500 sign-on bonus in your first paycheck!
  • 40-hour work week: Monday to Friday, 8 AM to 4 PM.
  • Laid-back yet hard-working environment.
  • Health insurance.
  • 401(k) matching.
  • Paid Time Off (PTO) to help you recharge.
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