Vehicle Inspector

Carvana•Ocala, FL

2d•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We work in a service industry and embrace a “we” versus “I” culture. Our industry is fun, fast-paced, and competitive. We are looking for great people who want to take this journey with us! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles!

Requirements

High School diploma or GED preferred.
1 year automotive experience preferred.
Must be 18 years of age and have a valid driver’s license that meets the requirements.
Able to safely drive a variety of make/model/sizes of vehicles.
Proficiency with computer systems and applications.
Ability to enter data on a hand held device.
Team player who can collaborate well with multiple departments, customers and vendors.
Strong customer service skills.
High degree of safety focus.
Proven ability to multitask while maintaining attention to detail.
Ability to work in a fast-paced environment.
Excellent verbal and written communication skills.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Responsibilities

Inspect vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs and damage/structural damage.
Complete required vehicle inspection promptly and accurately including imaging and uploading results of the vehicle condition.
Interact with dealers and consumers as needed professionally as the face of ADESA and its collective businesses.
Communicate in a professional manner with customer (dealer or consumer).
Resolve any customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents.
Ensure internal and external customers receive prompt, efficient and courteous attention.
Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage.
Complete inspection of vehicles and ensure adherence to the defined program for the customer.
Capture data accurately on a mobile device, work comfortably with software and technology.
Deliver results in a timely manner.
Maintain productivity levels as set forth by management.
Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management.
Collaborate with Manager and sales team members on customer needs with insights to improve services provided.
Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown.
Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived.
Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection.
Complete road test if required by contract or inspection type.
Keep current on technology updates, new releases and product development.
Understand the functionality and ability to use tools such as paint meters, OBD scanner etc.
Develop and maintain knowledge and expertise in areas of competitor products.
Any other duties assigned by the designated manager.