Vehicle Exchange Specialist

Horne KiaGilbert, AZ
Onsite

About The Position

Horne Kia is a growing automotive dealership located in Gilbert, Arizona, committed to providing exceptional customer service and a supportive work environment. We are seeking a dedicated Vehicle Exchange Specialist to join our team and contribute to our vehicle acquisition and trade programs.

Requirements

  • Proven expertise in customer service with excellent interpersonal skills.
  • Proficiency with computers and smart phones.
  • Self-motivated and goal-oriented with the ability to work independently.
  • Confident in greeting and engaging with new customers.
  • Flexible availability to work shifts including weekdays and Saturdays.
  • Professional, well-groomed appearance.
  • Valid driver’s license and clean driving record.
  • Authorized to work in the USA.
  • Ability to pass pre-employment screenings including background check, motor vehicle record review, drug test, and credit report.

Nice To Haves

  • Preferred experience in customer-facing roles such as barista, waitress, or hostess.

Responsibilities

  • Provide outstanding customer service with a friendly, outgoing, and professional attitude.
  • Greet and assist customers as they enter the service department.
  • Ensure customers feel welcomed and comfortable at the dealership.
  • Inspect vehicle interiors and exteriors for dents, wear, and damage.
  • Check vehicle air conditioning performance and tire condition using a depth meter.
  • Accurately document vehicle details on appraisal sheets.
  • Follow the dealership’s appraisal process to create complimentary trade offers.

Benefits

  • Comprehensive training
  • Competitive compensation
  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment
  • Unparalleled benefits
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