Vehicle/Equipment Operator

State of North CarolinaRandolph, NC
Onsite

About The Position

Join the North Carolina Zoo during an exciting period of growth as we prepare for the opening of Asia! The North Carolina Zoo is growing and seeking responsible team members to join our Transportation department. The transportation department is responsible for planning, directing, and coordinating all aspects of transport operations within the zoo and transport services requested by the NC Zoo, Zoo Society and food services contractor.

Requirements

  • High school or General Educational Development (GED) diploma OR an equivalent combination of education and experience.
  • Must possess necessary licenses or certifications to operate assigned types of vehicles or equipment
  • Good communication skills to communicate with guests, co-workers and Zoo staff.
  • Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license issued from within the United States or be able to obtain one within 90 days of employment.

Nice To Haves

  • Current Class B CDL driver’s license with passenger endorsement
  • Experience driving in public-facing, high-passenger-volume environments, including transit systems, event transportation, or visitor attractions
  • Demonstrated experience working with the public in fast-paced, high-volume environments while maintaining positive and professional guest interactions

Responsibilities

  • Operates a variety of Zoo transport vehicles to safely move passengers, staff, guests, and cargo on and off Park grounds while complying with traffic regulations.
  • Provides professional guest services by greeting passengers, ensuring safe conduct, and delivering prepared narration during routes.
  • Conducts pre and post trip inspections, including checking tires, fluids, lights, brakes, hydraulics, and communication systems; reports issues and requests repairs as needed.
  • Maintains accurate logs, incident reports, and required paperwork; communicates with supervisors and Zoo personnel via radio as needed.
  • Loads and unloads cargo, assists with personal items such as strollers, wagons, ADA equipment and supports special event transportation needs.
  • Supports operational readiness by fueling vehicles, testing new equipment, and assisting in training transport staff on vehicle operation and Zoo policies.

Benefits

  • Public Service Loan Forgiveness Program eligibility
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