Vehicle Emissions Inspector (Public Service Representative 3)

State of Oregon • Sherwood, AR

9d • Onsite

About The Position

The Oregon Department of Environmental Quality (DEQ) is seeking a full-time Vehicle Emissions Inspector (Public Service Representative 3) for its Sherwood Clean Air Station in Sherwood, Oregon. This position is limited duration through 1/31/27 with the potential for extension and/or permanency. The Vehicle Inspection Program (VIP) is a signature program of the Oregon DEQ, responsible for ensuring over 1 million vehicles in the Portland and Medford areas have well-maintained emission control systems. The VIP plays a significant role in air quality initiatives, including reducing greenhouse gases. This role involves using state-of-the-art technology to test vehicles for compliance with emissions standards, providing customer service, processing paperwork and financial transactions, and potentially working at other Portland area testing stations.

Requirements

• Two years of experience in customer service.
• One year of experience explaining rules, regulations, and policies, and responsibility for dealing with unique or unusual situations.
• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.
• Experience providing a high level of professional customer service and performing duties while working effectively with diverse and sometimes difficult clientele.
• Ability to communicate in a friendly, open, and respectful manner in person, over the telephone, and via email.
• Ability to work cooperatively and develop effective working relationships with diverse work groups and the general public.
• Experience with monetary transactions including handling cash and making change, as well as processing debit/credit payments.
• Experience accurately entering data or retrieving information from a computer.

Nice To Haves

• Knowledge and/or experience in a vehicle emissions testing environment.

Responsibilities

• Directing and instructing vehicle drivers on test procedures.
• Entering accurate emission test data and verifying emission control information.
• Attaching test equipment to vehicle systems and conducting testing.
• Communicating test results to vehicle owners, including information on how to resolve failed tests.
• Processing high volumes of paperwork and financial transactions accurately.
• Completing office duties as assigned, including entering financial information into a spreadsheet and preparing bank deposits.
• Working at other station locations on short notice depending on business needs.

Benefits

• Comprehensive medical, dental, and vision plans for the employee and their qualified family members.
• Paid sick leave.
• Vacation leave.
• Personal leave.
• 11 paid holidays a year.
• Membership in the Public Employees Retirement System (PERS).
• Opportunity for loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed