Vehicle Delivery Specialist

Clutch Technologies Inc. • Mississauga, ON

2d • Onsite

About The Position

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Vehicle Delivery Specialist to be the face of our company! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role.

Requirements

• High school diploma or equivalent
• 1+ years experience transporting vehicle
• 2+ years of customer-facing experience
• Comfortable driving longer distances.
• Have automotive experience and a passion for cars
• Comfortable in a fast-paced environment.
• A G Drivers License (valid in Ontario)
• 3 years of clean driver’s abstract with no major infractions.
• Clean criminal background check.
• Legally authorized to work in Canada.
• Minimum of 40 hours per week, with overtime as needed.
• A 4 weekday plus 1 weekend date working schedule

Nice To Haves

• Valid OMVIC License (company will help obtain)
• A passion for cars and the automotive industry
• Experience with warranty products

Responsibilities

• Delivering a uniquely special experience to each and every one of our customers.
• Responsible for safely operating a flatbed truck to transport client vehicles and deliver them directly to their front door across Southern Ontario.
• Having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs, resolving issues, and ensuring satisfaction at every touchpoint.
• Inspecting vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers.
• Accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system.
• Assisting other team members with various tasks as necessary.

Benefits

• Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED