Vehicle Delivery Driver

CarMax•Gastonia, NC

4d•Onsite

About The Position

CarMax, the way your career should be! About this job Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer’s online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer’s vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

Requirements

Must be 21 years of age or older
Valid state-issued driver’s license
Class B CDL preferred
Additional Licensing and Endorsement requirements may apply for select states Illinois – Class C Driver’s License Required Indiana – Class D Driver’s License with a “For Hire” endorsement required Louisiana – Class D Chauffeur’s License required Mississippi – Class D Commercial License required
Clean driving record with no serious violations in the past three years; candidates must meet CarMax’s Driver Safety Evaluation criteria.
Ability to meet DOT & FMCSA qualification requirements.
1+ year of customer service experience
1+ year of delivery driving experience or 1 year CarMax experience
Good communication and teamwork skills
Adherence to all applicable CarMax policies and procedures,
Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process
Proficient in operating a manual transmission
Willingness to work outdoors in various weather conditions

Responsibilities

Operating a two-car hauler for customer vehicle deliveries.
Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Facilitate the completion of Home Delivery transactions
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Perform a brief and guided condition verification for vehicles being transported to a CarMax location
Verify that all vehicles meet CarMax’s cosmetic standards before being delivered to a customer.
Comply with applicable DOT/FMCSA requirements and CarMax policies related to the operation of a commercial vehicle, including but not limited to thorough pre-trip and post-trip inspections and hours-of-service requirements
Driving a company-owned truck, you will be responsible for vehicle deliveries.
Making the most of your strong communication and teamwork skills.