Vehicle Condition Assessor

CarMax•Clearwater, FL

6d•Onsite

About The Position

CarMax is seeking a Vehicle Condition Assessor to join their Purchasing team. In this role, you will be responsible for collecting essential information for Buyers to generate accurate appraisal offers. Your clear communication with business partners and customers will ensure a satisfying car selling experience. This position is crucial in maintaining CarMax's reputation for honesty and transparency.

Requirements

Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
Ability to follow detailed, standardized processes to complete work.
Read, interpret, and transcribe data to maintain accurate records.
Multi-task in a high energy, fast-pace work environment.
Speak and listen effectively when dealing with internal and external customers.
Function effectively within other departments in a team-oriented environment.
Successfully complete all required Workday training.
Position requires a valid driver’s license.

Responsibilities

Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis.
Accurate optioning of vehicles during assessments and CarMax inventory.
Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
Complete vehicle walkarounds including communicating information accurately and in a timely manner.
Assist Merchandising Department with maintaining inventory and executing customer transfers.
Complete final condition verifications on inventory acquired through online customer channels.
Assist in the preparation and operation of the wholesale auction.
Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
Assist the Merchandising Department with various other projects and office duties, as needed.
Assist with on-boarding of new associates.
Complete assigned tasks independently and follow up after completion.