Vehicle Acquisition Representative - St. Louis, MO

Enterprise•St. Louis, MO

14h•Remote

About The Position

Enterprise Fleet Management, a business line of Enterprise Mobility, is seeking a Vehicle Acquisition Representative (VAR) to provide administrative support for the installation of aftermarket equipment (AME) on EFM client vehicles. This role involves requesting, collecting, and processing electronic documents for AME purchases and installations. The VAR will also provide internal and external administrative support via telephone, mail, websites, and email to ensure efficient AME coordination. This is a full-time, remote position based in the St. Louis Metropolitan area or immediate surrounding MO/IL counties.

Requirements

Must be 18 years of age or older
Must live in the St. Louis Metropolitan area
Must have a Bachelor's Degree with one (1) year of administrative support and customer service experience OR Must have a H.S. Diploma/GED with two (2) years of administrative support and two (2) years of customer service experience
Must have relevant PC/Computer experience plus a working knowledge of multiple Microsoft programs including Excel and Outlook
Must have the ability to meet all work from home technical requirements
Must be authorized to work in the United States and not require work authorization by our company for this position now or in the future
Terrestrial cable or fiber internet connections are strongly preferred. Satellite internet connections are not supported
High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms.

Nice To Haves

Executing Customer Service
Detail-Oriented
Analyzing
Communication
Flexibility

Responsibilities

Provide administrative support for the installation of aftermarket equipment (AME) on EFM client vehicles
Serve as administrative point of contact for AME vendors, delivering consistent, high-quality customer service to foster strong relationships
Request, collect, and process electronic documents required for purchase and installation of AME
Work with internal teams and external vendor partners via phone, email, websites, and mail to coordinate installations, resolve issues, confirm order details, and ensure timely and accurate execution of tasks
Monitor and verify vendor completion timelines, providing timely vehicle progress updates
Review vendor status reports to ensure accuracy and progress, as assigned
Send and confirm receipt of purchase orders to AME vendors via email and phone
Accurately document all actions and communications in Salesforce and other relevant systems