Veeva CRM Specialist
About The Position
As a CRM Specialist, you will be a part of the Pharma Services team and will work closely with project managers, analysts, and developers to plan and deliver customer requirements. You will be a key member of the team through the entire application development process. Job Description: Provide subject matter expertise on the Veeva CRM application and the Salesforce.com platform throughout the entire development lifecycle to provide the best solution to the Customer. Develop, maintain, and support the Salesforce or Veeva applications as well as all associated documentation. Configuring / Customizing Salesforce or Veeva applications to meet client requirements. Remain up to date on current CRM tools available through the CRM developer portal. Work collaboratively with cross-functional team of developers and deliver on target.
Requirements
- Excellent working knowledge of both written and spoken English
- 1-2 years of Salesforce or Veeva experience
- Good understanding of relational database concepts, Salesforce governor's limits and knowledge of working around them
- Understanding or experience working in an agile development lifecycle including development, testing, deployment, and monitoring
- Motivated self-starter with excellent communication skills that can lead customers throughout the entire implementation phase
- Candidate must be willing to submit to a background check. Any prospective offer will be contingent upon completing a successful background screening
Nice To Haves
- 2+ years of experience with Salesforce or Veeva applications and modules such as Veeva CRM, Veeva Network, Approved Email, CLM, etc.
- Experience working in a client facing role
- Experience in Pharmaceutical/Life Sciences industry
Responsibilities
- Provide subject matter expertise on the Veeva CRM application and the Salesforce.com platform
- Develop, maintain, and support the Salesforce or Veeva applications as well as all associated documentation
- Configuring / Customizing Salesforce or Veeva applications to meet client requirements
- Remain up to date on current CRM tools available through the CRM developer portal
- Work collaboratively with cross-functional team of developers and deliver on target
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
