VDH EHR Security Analyst/Technical Support Analyst 3

TOMORROW HIRE•Richmond, VA

6h•Hybrid

About The Position

The Virginia Department of Health (VDH) is seeking an EHR Security Analyst/Technical Support Analyst 3 to support security, access, user provisioning, and Tier 1 technical support for the Electronic Health Record (EHR) environment. The role provides technical and functional support for Cerner/OHPAC security configuration, user access, security roles, authentication, auditing, and access-related troubleshooting. The analyst will collaborate with EHR application, IT, information security, privacy, compliance, clinical, and operational teams to maintain appropriate user access and security controls. This position supports EHR security operations, audits, incident response, system maintenance, upgrades, and compliance activities.

Requirements

3+ years of healthcare IT experience.
3+ years of experience with Millenium and OHPAC security positions.
3+ years of analytical, problem-solving, and troubleshooting experience related to Cerner/OHPAC security and access issues.
3+ years of communication and collaboration experience working with IT teams, compliance officers, and end users.
3+ years of knowledge of Discern and CCL.
Strong understanding of EHR systems.
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
Must physically reside within the United States for the duration of the assignment.

Nice To Haves

3+ years of general IT experience.
3+ years of experience with EHR systems, specifically Cerner/OHPAC.
Knowledge of HIPAA, HITECH, Meaningful Use, and other healthcare security regulations.
3+ years of experience with: Active Directory (AD).
Single Sign-On (SSO).
Multi-Factor Authentication (MFA).
Identity management solutions.
3+ years of familiarity with healthcare IT infrastructure, including: Networking.
Firewalls.
Database security.

Responsibilities

Manage EHR user access and role-based permissions.
Process and maintain user provisioning and offboarding activities.
Troubleshoot Cerner/OHPAC security and access issues.
Monitor access-related activities and perform security audits.
Support healthcare security and compliance requirements.
Maintain security policies, procedures, and technical documentation.
Investigate EHR security incidents and coordinate appropriate responses.
Collaborate with EHR, IT, information security, privacy, compliance, and application support teams.
Assist with upgrades, patches, maintenance, and security enhancements.
Support audit activities and security documentation.
Identify opportunities to improve EHR security, access management, and support processes.