VDC Person-Centered Counselor (60124)

ARISE CHILD AND FAMILY SERVICE INCCity of Syracuse, NY
Onsite

About The Position

The Person-Centered Counselor (PCC) serves as an advocate and coach to Veterans authorized to receive services through the Veteran Directed Care (VDC) program. VDC serves Veterans of all ages and with all types of disabilities who are enrolled in the VA health care system and are in need of nursing home care. The VDC program provides Veterans the opportunity to receive home and community-based services (HCBS), supporting them to live independently in their homes. Veterans manage their own monthly budget to directly hire workers and/or purchase goods and services to meet their needs in their home and community. In partnership with the Veterans Affairs Medical Center (VAMC), the PCC supports the Veteran’s care and service planning.

Requirements

  • Excellent verbal and written communications skills, organizational and record keeping skills
  • Demonstrated computer proficiency; ability to learn new software
  • Familiarity with home health care services and regulations
  • Clean driver’s license and registered, inspected, insured and reliable transportation
  • Successful completion of pre-employment screenings
  • Bachelor's degree in human services or related field, or an equivalent combination of experience and education

Responsibilities

  • Educate Veterans on the VDC program.
  • Conduct person-centered assessments.
  • Support the Veteran to create and manage their spending plan using person-centered approaches.
  • Support the Veteran in the role of employer and engage in ongoing monitoring of Veterans’ receipt of services.
  • Work with the Veteran to assess, identify, coordinate, and monitor supports and services on an ongoing basis.
  • Provide ongoing advisement and support to Veterans, their families, and caregivers.
  • Monitor all VDC spending along with the Veteran and VAMC.
  • Accurately document and report information in a timely manner to management and/or Quality Improvement.
  • Monitor, maintain and audit program files to ensure compliance with regulatory requirements.
  • Attend and participate in interdepartmental meetings and meetings with funding representatives, as needed.
  • Uphold the codes of conduct and ethics, as well as all ARISE policies and procedures.
  • Exercise sound judgment and hold protected health information and other sensitive information in the strictest of confidence in accordance with ARISE and HIPAA policies.
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