vCIO

New Charter Technologies•Port Coquitlam, BC

1d•$80,000 - $100,000•Hybrid

About The Position

Virtual Chief Information Officer (vCIO) What Does a vCIO Actually Do? Most companies don't have a dedicated Chief Information Officer, and that's exactly where you come in. As a vCIO at ActiveCo, a New Charter Technologies Company, you become the strategic technology partner for a portfolio of clients who rely on you to help them think bigger, plan smarter, and use technology as a competitive advantage. You're not just managing accounts; you're embedded in your clients' businesses, understanding their goals, anticipating their needs, and guiding them forward. This is a role for someone who genuinely loves building relationships, thinks strategically, and gets energized by turning complex challenges into clear, actionable plans. If you find yourself most fulfilled when a client says "I don't know what I'd do without you," this might be exactly where you belong.

Requirements

Experience in IT services, managed services, or technology consulting
An MBA or equivalent experience, with a genuine passion for leveraging business strategy to drive technology outcomes for clients
A natural relationship-builder who earns trust quickly and maintains it long-term
Able to translate complex technical concepts into clear, business-focused conversations
Organized, proactive, and comfortable managing multiple priorities simultaneously
Holds themselves to a high standard and takes pride in delivering great outcomes
Customer-focused with exceptional interpersonal skills
Strong organizational, time management, and planning abilities
Resourceful problem-solver who takes initiative
Honest, professional, and accountable
Comfortable working under pressure with competing deadlines
Advanced proficiency in Microsoft Office Suite

Responsibilities

Serving as the primary point of contact and trusted advisor for a portfolio of managed client accounts
Conducting regular onsite and offsite client meetings to assess needs, communicate roadmaps, and align technology with business goals
Identifying and developing new opportunities within your existing client base to support their growth (minimal outside sales required)
Overseeing and managing Professional Services projects from scoping through delivery
Handling service escalations with professionalism and urgency
Maintaining accurate client playbooks, forecasts, and account plans
Onboarding new clients and ensuring a smooth, confident transition into our ecosystem
Communicating consistently with internal teams on current and upcoming client initiatives