Vault Technician Specialist - North Bay & Fairfield, CA

Cook Solutions Group•Fairfield, CA

10h•Hybrid

About The Position

Cook Solutions Group is seeking a Full-Time Vault Specialist with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture. The Safe & Vault Specialist installs, maintains, repairs, and opens high-security safes and vault doors for banks, businesses, and individuals. They troubleshoot mechanical/electronic locks, drill safes during lockouts, and upgrade security systems. Key duties include changing combinations, repairing locking mechanisms, and ensuring regulatory compliance.

Requirements

High School Diploma or GED equivalent required.
five to ten years locksmith experience and/or training; equivalent combination of education and experience.
Valid driver's license and clean driving record.
Ability to travel up to a week if necessary.
The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl.
The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Disassembles locks, such as padlocks, safe locks, vault locks door locks and teller locks.
Repairs or replaces worn tumblers, springs, and other parts.
Inserts new or repaired tumblers into lock to change combination.
Cuts new or duplicate keys, using key cutting machine.
Moves lock pick in cylinder to open door locks without keys.
Opens safe and vault locks by drilling.
May keep records of company locks and keys.
Accounts for all tools/equipment and all job parts/inventory.
Tests all installed/serviced equipment to ensure proper performance and compliance with customers’ requirements.
Communicates important project status information to management as necessary.
Communicates with customers on job status or completion.
Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., timesheets, expense reports, change orders, equipment transfers, etc.
Maintains and controls assigned truck stock inventory in an organized manner.
Maintains control, and safeguards, all company or customer property or information of which employee has been entrusted.
Coordinates and ensures vehicle is maintained according to established standards.
Maintains clean driving record and operates company vehicles using safe driving practices.
May be asked to provide training to less experienced employees and trainees on company procedures, systems, and lock work techniques.
Ensures all work is preformed to company quality standards and practices.
Works in compliance with Federal/State laws regarding safety of self and others at all times.
Performs other related duties as assigned.
Maintain and repair existing high-security locking mechanisms and vault components.
Perform emergency lockout services, including drilling, scoping, and repairing safes, vault doors, and safe deposit boxes.
Service, repair, and install both traditional mechanical combination locks and modern electronic locking systems, including rekeying locks and replacing broken tumblers.

Benefits

Competitive salaries
CSG pays 90% of the PPO insurance premium for the employee
100% for a high deductible plan
50% for the dependents
401(k)-retirement match
Paid Time Off (PTO)
8 paid holidays per year
16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program
Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement
Flexible scheduling
Commute time
Company vehicle
Gas card
Quarterly bonus program
Tuition reimbursement