Vault Supervisor

Loomis•Sacramento, CA

1d•Onsite

About The Position

The Vault Supervisor is responsible for overseeing and coordinating the route and dispatch functions, ensuring the safety of employees, vehicles, and facilities, and maintaining the security of cargo and the terminal. This role involves investigating accidents, developing customer service capabilities, and coordinating with various internal and external stakeholders. The supervisor will also manage operational costs, control overtime, monitor employee schedules, and contribute to short and long-range operational planning to meet branch goals. Direct communication with employees to resolve issues and handle additional responsibilities as assigned by management are key aspects of this position. The role requires knowledge of transit vault, coin vault, and CMS operations, and involves daily consultation with the Operations/Branch Manager. The supervisor is responsible for training, counseling, disciplining, and evaluating employees under their direction. Regular communication with customers, sales, and administration is also expected. The Vault Supervisor may assume limited responsibilities during the absence of the Operations/Branch Manager and is expected to direct operations to meet broad branch objectives, ensuring profitability and controlling losses, damages, and injuries through effective risk management, safety programs, training, supervision, and discipline. A high level of observable safety, security, and effectiveness in operating practices and equipment use is required, along with leadership by example. The role involves analyzing complex factors to make decisions and resolve situations not covered by established policies, ensuring the proper balancing of the vault daily for each shift, and timely completion of monthly commitments.

Requirements

Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
Excellent analytical and math skills and accuracy are essential.
Must possess solid written, verbal, and interpersonal skills.
Proficient with Microsoft Office Suite and banking database systems is required.
Must be able to work extended hours, some Saturdays, and some holidays.
Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
Ability to walk continuously between bins, vaults, booths, and counters.
Ability to stand on the concrete floor approximately 80 percent of shift.
Ability to sign and record numbers by hand and, make entries on records, and prepare reports.
Ability to meet State requirements for handgun license/permit or Security Officer Commission.
Lift:- 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry:- 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull:- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling:- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)

Nice To Haves

Familiarity with computerized timekeeping systems and cash processing equipment is preferred.

Responsibilities

Complete and maintain oversight and coordination of route and dispatch function
Controlling the costs of operations
Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
Investigating accidents and processing required paperwork
Developing and maintaining customer service capabilities among all operations staff
Responding to customer inquiries and/or complaints
Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
Controlling overtime hours
Monitoring employee vacation schedules
Maintaining the effectiveness and efficiency of operational functions
Short and long-range operational planning to meet branch goals
Communication with all employees to immediately resolve any outstanding issues and/or complaints
Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis
Knowledge of transit vault, coin vault, and CMS operations
Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis
Responsible for training, counseling, disciplining, conducting, and evaluating employees under their direction daily
Communicate with customers on a regular basis
Communication with sales and administration on an “as needed” basis regarding updates of service, customers, and payroll issues
Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis
Direct operations to meet broad branch objectives within policy guidelines
Direct vault operations, including structure and scheduling, establish procedures, enforce policy
Profitability of the branch, as related to the quality and efficiency of operations; operation cost within guidelines, as provided
Control of losses through implementation of effective risk management, training, supervision, and discipline
Control of damages and injuries through the implementation of safety programs, training, supervision, and discipline
High level of observable safety, security, and effectiveness of operating practices and use of equipment
Leadership by example – modeling appropriate behaviors and regular observation/ monitoring of route activities and crew needs
Self-development and subordinates through on-the-job training and other training
Analyze complex factors to decide appropriate actions and resolve situations not covered by set policies or procedures
Ensure proper balancing of the vault daily for each shift
Timely completion of monthly commitments as assigned by Operations/Branch