Vault Manager

Brinks•Jacksonville, FL

2d•Onsite

About The Position

The Brink’s Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. The Vault Manager I is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Vault Supervisor assists the Manager, Route Logistics and Branch Leadership in the secure, safe and efficient functioning of the branch. This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink’s and its customers, as well as the safety of persons on the premises of Brink’s and its customers.

Requirements

Minimum of 3 years operations experience in a vault, cash or coin processing environment
Minimum of 21 years of age
A valid firearms permit or ability to pass applicable firearms licensing
A valid guard card or ability to obtain a guard card or any other required licenses

Nice To Haves

Management experience in a production environment
Cash handling experience in the secure logistics or banking industry
Experience in a coin processing environment
Knowledge of lean/process improvement methodologies
Knowledge of budgeting and planning experience
Bachelor’s Degree
Excellent ethics and integrity
High attention to detail
Collaborative work style
Excellent customer service
Ability to work independently
Professional, positive demeanor
Ability to influence and lead

Responsibilities

Provide first line management to Vault employees
Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
Provide coaching and skill development to employees on a consistent basis
Monitor and adjust performance of all staff, machines and workflows
Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
Secure inventories by executing controls and ensuring strict compliance with security procedures
Maintain and provide quality customer service and good communications with the customer base
Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
Maintain accurate records, handle customer inquiries, and balance transactions daily
Assist Branch Management as need to meet branch goals
Cross-train and perform other duties as assigned