VASH Assistant Program Manager

Step Up•Los Angeles, CA

1d•$86,000 - $92,000•Onsite

About The Position

The Assistant VASH Program Manager is a member of the VASH (Veteran Affairs Supportive Housing) team. VASH is a field based, VA-funded program providing permanent supportive housing and intensive case management services to Veterans. As a Licensed Mental Health professional (III), the Assistant Program Manager will provide program coordination and support for the Director and Program Manager and team as determined by the program’s requirements and needs.

Requirements

Masters of Social Work, Counseling Psychology or Family Therapy, (MSW, MFT).
Registered with BBS, licensed with at least 2 years clinical experience, including one year working with Veterans.
Case management experience is essential, including the ability to chart client progress to meet VA documentation requirements.
Valid California driver’s license, personal vehicle and insurance required.
Computer fluency with Windows applications necessary.

Nice To Haves

Possesses leadership, motivational and management desires or experience
Strong clinical assessment, interpersonal and intervention skills.
Accuracy in charting of required documentation.
Ability to train or guide professional staff to achieve confidence and ability to work independently in the field.
Able to engage and work effectively with the homeless and mentally ill population
Strong organizational skills and ability to delegate tasks to staff and monitor outcomes.

Responsibilities

Collaborate with Director and Clinical Manager as requested to assist with staff recruiting and onboarding, including attending job fairs, screening potential applicants, and coordinating interviews, applications and background check process.
Communicate with Director, Manager, HR, IT, and Director of Training throughout the Step Up onboarding process and complete the new employee onboarding checklist with new staff. Ensure staff attends Step Up New Staff Orientation. Train staff in SUOS policies, procedures, and core values.
Assume leadership of the VASH team when Program manager is unavailable.
Attend Program Manager Meetings as appropriate or at the request of the Director
Manage assigned service team members ensuring: Staff provide clients with quality, timely, professional care services in accordance with Agency’s mission and values; Services provided comply with regulatory agency requirements, contractual obligations and funding sources; Effective, professional communications within and outside of the office and effectively resolves problems relating to the provision of services.
Coordinate with VASH staff, Director and Clinical Manager to ensure adequate coverage is in place for the program’s operation.
Review and co-sign staff documentation.
Provide weekly supervision to clinical/non-clinical staff on the VASH team.
Approve ADP hours, mileage, and manage petty cash for assigned staff/supervisees.
As an exempt employee, practice independent judgement and utilize discretion in appropriately managing job duties, maintaining time/organization and providing best care practices to members.
Outreach to and assess potential new clients; make recommendations to the treatment team for appropriate treatment or enrollment.
Coordinate with team members to ensure Veterans have access to available resources, including psychiatric and medical care/appointments, housing, benefits establishment, community rehabilitation and socialization activities, and drug/alcohol services, with VASH staff providing transportation and accompanying the client using personal or VASH vehicles when necessary.
Manage a reduced client case load and assume all job duties as specified for a Service Coordinator II position. Assist clients, identify needs, set goals, establish concrete objectives and develop a treatment plan.
Work cooperatively with VASH team members, including sharing responsibility for 24 hour on-call coverage. Provide ongoing support and crisis intervention to colleagues and clients as needed.
Coordinate with VA Liaison to organize weekly case conferences for TBV/PBV and send out reminders to staff. Collect and review staff updates/plans for the Veterans that will be covered in the upcoming conference and ensure that VA liaison has a copy before the conference date. Attend TBV/PBV case conferences with staff and VA Liaison. Ensure cross collaboration between Step Up VASH and VA.
Provide support to individual staff members as needed regarding clinical documentation, assessments, and VA policies and procedures.
With direction from Clinical Manager, oversee monthly peer review process to ensure that charts are up to date and are in compliance with the VASH TBV and/or PBV contracts.
In collaboration with Clinical Manager and Director, ensure that the program census for TBV/PBV is up to date, detailing documentation that has been done/needs to be updated, and enter LOC tracking information.
All other duties assigned by Director.