Van Driver

MCR Hotels•Phoenix, AZ
•Onsite

About The Position

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. This role focuses on maintaining "Happy Guests", "Spotless Cleanliness", "Product Consistency & Quality", and "Teamwork". Team Members are expected to greet guests happily, use their names, contribute to guest satisfaction, handle challenging situations, possess hotel knowledge, support events, understand relevant technology, and practice good phone etiquette. Cleanliness is a team effort, requiring everyone to pitch in to keep all areas clean and organized, even while interacting with guests. Product consistency involves accurately completing operational checklists and shift handover reports, and maintaining a flawless uniform and grooming standard. Teamwork is emphasized through clear, honest, and professional communication, a "can do" attitude, and collaboration to create a positive environment.

Requirements

  • Must have a positive attitude and willingness to learn.
  • Ability to follow instructions, assigned tasks, and meet deadlines.
  • Always provide friendly service with a smile to guests.
  • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  • Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager.
  • Never work while clocked out.
  • Must clock in/out for breaks at the designated time on your schedule.
  • Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
  • Regularly required to stand for sustained periods.
  • Regularly required to walk to accomplish tasks.
  • Regularly required to make substantial repetitive motions of the wrists, hands, and/or fingers.
  • Required to lift and carry certain laundry supplies, linens and other items.

Nice To Haves

  • Experience in a hospitality, service, consumer-facing franchise or related field preferred.

Responsibilities

  • Prioritizing loads of different types of crockery and kitchenware.
  • Hand-washing dishes that may not fit in the dishwasher.
  • Loading & unloading the dishwasher.
  • Placing dishes to dry.
  • Sorting & putting away clean dishes and cutlery.
  • Prep work.
  • Taking garbage and trash to dumpster area.
  • Some bussing of tables may be required.
  • Washing work areas, refrigerators, cooking equipment, walls, and floors.
  • Assembling, maintaining, and breaking down the dish machine.
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