Van Driver

Sonesta International Hotels Corporation•Irvine, CA

18d•Onsite

About The Position

The Driver/Bellperson is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage, supporting the Front Desk Team, maintaining a clean work environment in all department areas and miscellaneous tasks assigned by the MOD.

Requirements

A High School diploma or equivalent is required.
Must have a valid driver's license for the applicable state.
Must not have moving violations on driving record.

Nice To Haves

Experience in a hotel or a related field is preferred.

Responsibilities

Load and unload luggage carts.
Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, exercise room).
Explain features of the room, including operation of radio, television, telephone, and in-room movie system.
Check/store luggage for arrivals and departures with luggage tags.
Deliver messages to meeting rooms.
Deliver flowers, laundry, and packages to guestrooms.
Assist with room changes.
Maintain current listing of local and area attractions, special events, and activities.
Maintain a list of local transportation guides, churches, sports arenas.
Assist Houseperson with guest requests.
Ensure the lobby reader board is correct.
Provide information, maps, and directions as required.
Answer phones to assist guest service agents.
Show guestrooms and suites as needed and emphasize the hotel’s amenities with other miscellaneous support to Housekeeping.
Support the Front Office operation with miscellaneous tasks as necessary.