Valued Based Care (VBC)-Post Acute Prog Coordinator, Full-Time, Days

Prisma Health•Greenville, SC

20d•Remote

About The Position

The Post Acute Program Coordinator functions as a core member of the Value Based Care and inVio Health Network team to provide oversight, knowledge, and expertise relative to post-acute partnerships, business unit and programmatic strategy, continuity of care transitions, quality performance indicators, and regulatory compliance. This role aligns closely with Prisma Health’s and inVio Health Network’s value-based care strategy and requires a mix of experience to include strong communication, facilitation, and presentation skills, operational acumen, application of quality and process improvement methodology, and the ability to represent the Network in engagement with Post Acute organizations. The position monitors transitions to post-acute resources relative to network quality indicators, participates in performance improvement activities and regularly communicates with internal and external senior leaders, physicians, nursing, care coordination, regulatory representatives, and other stakeholders that are integral to Prisma Health and inVio Health Network. The position includes oversight of identified value-based initiatives with post-acute operational leaders in partnership with key stakeholders to include clinical program development, service innovations, and creating and delivering education.

Requirements

Bachelor's degree in related field.
Five (5) years of healthcare, health plan, care management, or post acute setting experience.
Regional travel (Upstate and Midlands) up to 25% of time which may require attendance at after hours meetings required.

Nice To Haves

Clinical or post acute care experience preferred.
Experience with presentations and data analysis preferred.

Responsibilities

Develops partnerships with post-acute care facilities participating with inVio Health Network, Community Resources, and Prisma Health Hospital and Physician Leadership with a focus on alignment of clinical, operational, and business activities related to these partnerships through in-depth understanding of post acute level-of-care environments.
Serves as a liaison with the network’s provider partner/member organization(s) and Prisma Health and meets with key leaders at partner/member organizations. Manages and coordinates network provider site visits.
Supports the selection of post-acute partners through a formal RFI/RFP process as directed by inVio Health Network leadership. Helps create the RFI/RFP materials, facilitates meetings for the team through the selection process, and serves as a point person for communication with prospective partners.
Develops and utilizes systems to continuously audit, evaluate, and report post acute Network composition, performance, and quality improvement to the inVio Health Network Leadership and Committees, Department of Medicine, Mobile Integrated Health, Hospital Care Management, Geriatrics Department, and other appropriate stakeholders utilizing written and verbal articulation of objectives, roles, and initiative outcomes utilizing appropriate data sources.
Round routinely in Network facilities and/or meets with agency leadership to review performance metrics provided by inVio Health Network. Serves as a liaison to Prisma Health for any identified opportunities for improvement.
Coordinates and oversees multi-disciplinary team meetings to improve quality through reduced readmission, utilization, and cost. Escalates issues as needed while appropriately instilling a sense of urgency in completion of assignments with internal and external stakeholders. Uses business analytics to forecast, strategize, and identify new opportunities in alignment with value-based quality principles.
Organizes and leads periodic Collaboratives with post-acute agencies focused on furthering efficient care transitions, enhanced quality, resource transparency, and education opportunities through use of strong network partner relationships and understanding the interdependencies of care transitions workflows.
Leads the development and delivery of formal educational offerings and learning labs for internal teams and external post-acute agencies in areas identified through collaboration to improve care transitions and quality outcome performance.
Develops and implements post acute communication plans to ensure the development and delivery of standardized rounding materials, newsletter content, and updates for the website, find a provider tool, and intranet.
Manages operations of cross-functional post-acute projects and innovation initiatives through identifying opportunities, tracking decisions, operationalizing approved innovations, escalating risks, identifying interdependencies, and managing communications to stakeholders.
Performs other duties as assigned.