Valet - Sanford Medical Center - PT Days

Sanford Health•Fargo, ND

8d•Onsite

About The Position

This is an ideal position for a retiring or post retirement individual. This is a benefited position which includes Medical, Dental, Vision, and 401K in addition to paid time off. Day position, no nights, weekends, or holidays. This shift is 12:30 PM-5:30 PM, Monday-Friday. Summary Possess outstanding front line customer service and create a positive first and last impression to customers (patients, families, visitors, etc.) who use Valet Service at any valet entrance. Displays extraordinary professionalism and tact when interacting with customers at stressful and busy times.

Requirements

High school diploma or equivalent preferred.
Previous work experience in customer service environment beneficial with health care experience preferred.
Driver history must comply with Sanford driver qualification standards for insurability.
Must have a current valid driver’s license.
Must meet all medical guidelines for Sanford Health Category II drivers.
Demonstrated ability to problem solve and provide excellent customer service.
Able to operate all types of motor vehicles using manual or automatic transmissions.
Good communication skills are required to deal effectively, tactfully, and courteously with all guests.
Has a positive attitude, the ability to learn quickly and adapt easily to change.
Possess good problem solving skills.
If unable to answer customer's question, use available resources to try to find the answer.
Possess good critical thinking skills.

Nice To Haves

health care experience preferred

Responsibilities

Exert self-confidence and remain in control amidst distractions.
Demonstrates empathy and a caring attitude toward customers that are under stress.
Ability to work outside in all kinds of environmental elements and walk up to eight miles a day at a steady pace.
Assisting patients, families, and other customers by meeting and greeting them, parking their vehicle, providing directions, assisting anyone using handicapped areas and offering any other reasonable services.
Responsible for the general upkeep, inside and outside, of all valet entrances.
Retrieve the vehicle and return it to the customer when patients and visitors are ready to leave.
Assist any healthcare staff when discharging patients. This may include opening vehicle doors and/or loading personal belongings into the vehicles.
Create a favorable image of the Sanford campus by demonstrating a warm and caring attitude towards patients, visitors and family members, and their vehicle.
Extend a hand and welcome people.
Perceptive to the needs of patients, visitors and family members and seek appropriate resource when needed.
Consistently demonstrate good judgment during unusual circumstances.
May be required to transport non-emergent patients and visitors within a one-mile radius of the originating medical care facility.