About The Position

AAA Parking is seeking friendly, dependable, and service-minded individuals to join our team as a Valet Attendant at our Hyatt Regency Atlanta Hotel. In this role, you will welcome guests, safely park and retrieve vehicles, manage keys and claim tickets, and provide attentive service that reflects the standards of AAA Parking and our hospitality partner. Valet Attendants play an essential role in creating a smooth, welcoming arrival and departure experience. This position is ideal for individuals who enjoy assisting guests, working as part of a fast-paced hospitality team, and handling vehicles with care, urgency, and professionalism.

Requirements

  • Must be at least 18 years old, possess a valid driver’s license, and meet AAA Parking’s driving eligibility requirements.
  • Strong customer service, communication, and interpersonal skills.
  • Ability to safely navigate crowded areas while remaining alert and aware of surroundings.
  • Dependable, punctual, and able to follow instructions in a fast-paced environment.
  • Comfortable working outdoors in varying weather conditions, including heat, rain, and wind.
  • Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and special events as needed.
  • Ability to stand, walk, bend, and move quickly for extended periods and to assist with luggage or other guest items in accordance with established safety procedures.

Nice To Haves

  • Previous valet parking, hospitality, customer service, or professional driving experience is preferred but not required.

Responsibilities

  • Warmly greet arriving and departing guests, open vehicle doors when appropriate, provide clear instructions for valet service, and offer courteous assistance with luggage or personal belongings within established procedures.
  • Help passengers safely enter and exit the golf cart, including individuals who may need additional support.
  • Provide clear directions and helpful information about campus locations, event schedules, amenities, and points of interest.
  • Maintain a positive, professional, and service-focused attitude during every interaction.
  • Safely drive, park, and retrieve guest vehicles in designated areas while following posted traffic controls, property procedures, and all applicable safety requirements.
  • Navigate pedestrian-heavy and high-traffic areas with attentiveness, patience, and caution.
  • Follow all safety guidelines, traffic patterns, campus rules, and instructions from supervisors or event leadership.
  • Immediately report vehicle damage, accidents, lost keys, guest concerns, unsafe conditions, or other incidents to management and follow all required documentation procedures.
  • Accurately issue and verify claim tickets, secure vehicle keys in the designated key-control system, and release each vehicle only after confirming the correct guest and ticket information.
  • Keep carts clean, organized, and ready for service throughout the shift.
  • Communicate with supervisors, event coordinators, security, and team members to coordinate transportation needs.
  • Assist with minor logistics as needed, including transporting light supplies, signage, or small equipment.

Benefits

  • Be part of a respected, family-operated company with more than 65 years of parking industry experience.
  • Gain valuable customer service and transportation experience in a fast-paced campus or event environment.
  • Work alongside a professional team committed to safety, service, and hospitality.
  • Make a meaningful impact by helping guests, staff, vendors, and visitors move safely and comfortably.
  • Represent AAA Parking and our hospitality partner with professionalism, care, and attention to detail.
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