Valet
About The Position
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
Requirements
- Ability to monitor and direct vehicle traffic.
- Ability to provide directions and information to guests.
- Ability to maintain safety and security of parking areas.
- Ability to maintain security of vehicles and keys.
- Ability to communicate parking procedures.
Responsibilities
- Open doors and assist guests/visitors entering and leaving property.
- Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
- Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
- Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor.
- Maintain security of vehicles and vehicle keys.
- Communicate parking procedures to guests/visitors.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
