Valet Supervisor - West Palm Beach, FL

Parking Management Company•West Palm Beach, FL
•$14 - $14•Onsite

About The Position

Parking Management Company (PMC) is hiring a dependable and service-focused Valet Parking Supervisor to help lead daily valet operations throughout the city. You will coordinate vehicle flow, supervise valet attendants, assist guests, and support the Account Manager in maintaining a safe, organized, and professional operation. This position is ideal for someone with strong leadership and customer-service skills who enjoys working in a fast-paced hospitality environment.

Requirements

  • Valid driver’s license and reliable transportation.
  • No more than three moving violations within the past three years.
  • Ability to pass applicable background and motor vehicle record checks.
  • At least one year of supervisory, hospitality, valet parking, or customer-service experience preferred.
  • Strong leadership, communication, and problem-solving skills.
  • Professional appearance and dependable attendance.
  • Ability to remain calm and make sound decisions in a busy environment.
  • Ability to coach employees and reinforce performance expectations.
  • Availability to work assigned days, nights, weekends, or holidays.
  • Ability to operate automatic and manual-transmission vehicles when required.

Nice To Haves

  • A high school diploma or GED is preferred.
  • Previous leadership experience in valet parking, hotels, restaurants, parking operations, or customer service is strongly preferred.

Responsibilities

  • Help supervise daily valet operations and employee performance.
  • Coordinate vehicle flow, traffic control, key organization, and staging areas.
  • Assign responsibilities and provide clear direction to valet attendants.
  • Lead pre-shift meetings and communicate operational updates.
  • Monitor attendance, breaks, schedules, uniforms, and grooming standards.
  • Coach employees and promote teamwork, accountability, and professional service.
  • Assist guests and resolve questions, concerns, or service issues.
  • Monitor safe driving, vehicle handling, and key-control procedures.
  • Complete incident reports and document vehicle-related concerns promptly.
  • Set up valet equipment and ensure supplies are stocked and organized.
  • Assist with reviewing time punches, tips, payroll information, and vehicle counts.
  • Communicate staffing, safety, and operational concerns to management.

Benefits

  • Medical, dental, and vision insurance
  • Supplemental life and critical-illness insurance
  • 401(k) plan
  • Paid time off
  • Paid training
  • Leadership-development opportunities
  • Tuition assistance through Bellevue University
  • Nationwide employee discounts through Perks at Work
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