Valet/Shuttle Driver-Full Time
About The Position
Valet/Shuttle Driver Create memorable experiences for our guests as a valet/shuttle driver at the Lincoln Marriott Cornhusker Hotel. We only hire those who are at the top of their game and specialize in the details! Guests tell us that they love to visit our property, as a place to connect, celebrate and be inspired! Our teams deliver magic, day in and day out. Come be a part of history at this Nebraska Landmark! Part of Milwaukee based Marcus Hotels & Resorts, the Lincoln Marriott Cornhusker Hotel in downtown Lincoln has been serving Nebraska's capital city for nearly 90 years and has evolved as the benchmark for hospitality.
Requirements
- High school diploma or equivalent required.
- Must have a current Drivers License and ability to maintain an active and valid license for the duration of employment.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language sufficiently to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
- Ability to lift, push, pull and or carry or otherwise move packages and boxes and luggage up to 100 lbs. continuously throughout shift.
- Must be able to represent the company in a professional, well- groomed and courteous manner at all times.
Nice To Haves
- Prior hospitality or valet experience preferred.
Responsibilities
- Greeting/welcoming all guests, check-ins/outs, effectively resolve challenging guest requests and complaints.
- Park cars and make frequent trips to the airport and/or downtown Lincoln.
- Grasp, lift, carry and or load luggage and packages onto a bell cart to transport items throughout hotel to designated room.
- Read and match luggage tags, write claim tickets, and detach portion to give to guest.
- Attend all scheduled mandatory Guest Services Department meetings, trainings and hotel meetings.
- Perform all other related duties and special projects as requested and/or assigned.
- Represent the hotel with professionalism and decorum – including remaining calm and alert, especially during emergency and/or heavy hotel activity.
Benefits
- Free well-balanced meal per shift
- Discounts on room rates, dining, golfing, skiing, and spa at Marcus Hotels & Resorts and Marriott worldwide locations
- Free parking
- "Two for one" movie theater coupons at Marcus Theatres
- Career growth opportunities with ability to transfer between properties
- Paid vacation days
- annual wage increases
- medical, dental, and vision insurance
- employee assistance program
- retirement benefits
- recognition programs
- unlimited employee referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
