Valet Parking-Ticket Auditor

VPNE•Atlanta, GA

About The Position

A Ticket Auditor is responsible for providing exceptional customer service and processing all tickets issued according to our company revenue policy.

You must be 18 or older to apply.
Maintain uniform standards
Maintain a professional and polite manner.
Adheres to VPNE’s attendance policy
Ability to read, write and verbally communicate in English
Ability to effectively maneuver around various locations both inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions
Ability to receive medical and security clearance for one or more locations
Possess the manual dexterity to operate essential office equipment, including computers and cash registers.
Possess the mental acuity to be able to process cash and manual transactions.
Strong sense of customer service

Examining all tickets issued by an organization to ensure accuracy and completeness.
Verifying the validity of tickets and that they’ve been processed correctly.
Ensuring ticketing processes and procedures are adhered to.
Recording and tracking tickets issued during the shift.
Communicating with supervisory or management roles to resolve ticketing issues.
Use VPNE-preferred word choices while speaking with guests
Make exceptional guest experiences the priority in every interaction
Maintain a ready-to-serve posture that is welcoming to guests
Make eye contact and smile to all guests to acknowledge them
Make guest assistance the priority
Work efficiently, without rushing, to assist guests
Follow all cash handling guidelines per company policies