Valet Parking Attendant

Four Seasons • Seattle, WA

1d • Onsite

About The Position

Four Seasons Hotel Seattle is looking for a Full Time Valet Parking Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Valet Parking Attendants are a part of a dynamic team that provides award-winning service to our guests. This position reports to the Front Office Manager. U.S. work authorization is for this position.

Requirements

• United States driver's license; driving record in good standing
• Must be able to drive manual transmission vehicles
• The ability to stand during an entire work shift
• The ability to pull luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block.
• Also, the ability to lift boxes of up to 100 pounds and carries them for up to 15 feet.
• An innate ability to communicate one-on-one with guests and provide intuitive service

Responsibilities

• Greets guests who arrive by private car and assists guests descending from cars.
• Issues appropriate valet parking ticket to guests when Door Staff is unavailable.
• Creates a strong sense of arrival for hotel, restaurant and banquet guests by welcoming them to the hotel and safely parking their car in the hotel or local garage.
• Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity.
• Yields to pedestrians.
• Assesses any damage to vehicle.
• Clearly notes any damage on claim ticket along with location of vehicle when parked.
• Deposits key and ticket with Valet Cashier.
• Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars.
• Provides guests with directions, recommendations, and information about the city and its attractions.
• Hails taxis as needed.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
• Retrieves car for guests in a swift and safe manner.

Benefits

• Compensation: $21.30 /hour, plus gratuities and applicable porterage fees
• 13 Days Paid Time Off + 10 Paid Holidays/year
• Medical, Dental, & Vision Insurance
• 401K Retirement Savings Plan, plus Employer Match Program
• Complimentary Room Nights and Discounted Rates
• Complimentary Meals in our Employee Cafeteria
• Complimentary Uniform Care & Dry Cleaning
• Employee Assistance Program
• Investment in your Wellbeing
• Paid Parental Leave & Short-Term Disability
• Life Insurance
• Bereavement & Jury Duty Pay
• FMLA & WA State Leave
• Personal, Medical, & Military Leave options
• Tuition reimbursement
• Training Programs; Growth & Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed