Valet Parking Attendant
About The Position
The role of the Valet Parking Attendant is to greet guests who arrive by opening their car door and welcoming them to the hotel while assisting guests descending from cars. Issue appropriate valet parking ticket to guests who want car parked. Greet guests and local patrons arriving on foot. Open hotel doors for all guests and local patrons. Guide hotel guests to the Front Desk for check-in. Offer services to transport luggage to room and/or escort guest to their rooms. Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars. Provide guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, the local area, in-house events, etc. Work harmoniously and professionally with all departments.
Requirements
- Work authorization in the United States required.
- Valid Driver’s License required with a clean driving record
- Experience driving vehicles with both manual and automatic transmission
Nice To Haves
- Previous experience in guest oriented, fast paced work environment is preferred
Responsibilities
- Greet guests who arrive by opening their car door and welcoming them to the hotel while assisting guests descending from cars.
- Issue appropriate valet parking ticket to guests who want car parked.
- Greet guests and local patrons arriving on foot.
- Open hotel doors for all guests and local patrons.
- Guide hotel guests to the Front Desk for check-in.
- Offer services to transport luggage to room and/or escort guest to their rooms.
- Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
- Provide guests with directions, recommendations, and information about the city and its attractions.
- Hails taxis as needed.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, the local area, in-house events, etc.
- Work harmoniously and professionally with all departments.
Benefits
- Hourly Rate: $13.39 + tips
- Medical, vision and dental insurance
- Complimentary life insurance
- Short-term disability insurance
- Paid time off and holiday
- 401k Retirement Plan with company match
- Exciting training and development opportunities
- Complimentary employee meals
- Complimentary room nights at Four Seasons hotels around the world
- Discounted employee parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
