Valet Parker Parking Garage

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

2d•$18 - $25•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Guest Services team this position assist meeting and greeting all guests’ arrivals at the Broadmoor. Also performs duties requested by the Door Attendant and/or Guest Services Supervisor. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

Valid Drivers License is required.
Any employee driving a Broadmoor vehicle must be 18 years or older
While performing the duties of this job the employee is regularly required to stand; walk; run.
The employee may be required to run between 1 mile and 12 miles during a given shift
The employee is occasionally required to lift/pull/push up to 50 pounds.
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills
Clean driving record
Previous customer service experience

Responsibilities

Meet and greet guests arriving via all forms of transportation
Assist Door and Bell staff with loading and unloading guest vehicles
Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensures their return at the end of each shift
Attend daily pre-shift meetings
Give general directions and information for BROADMOOR and Colorado Springs area
Assist with removal of snow in guest service areas and the placement of ice melt when necessary
Direct guests to off property attractions, restaurants, zoo, stables, or airport, and assists in arranging transportation.
Ensure important information and details are passed along to the next shift.
Ensure that work area is always kept clean of trash and that lobby access doors to the hotel are opened for guests
Complete all tasks on the Opening and Closing Duties list
Maintain confidentiality of any guest information.
Immediately report any accidents or damage to vehicles or property to Supervisor and Loss Prevention.
Ensures effective communication with Door Attendant, Key Control, and managers.
Check out with supervisor at end of shift.
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Other duties as assigned