Valet Operations Manager | Buckhead - Atlanta, GA
About The Position
12 Oaks Parking is a family-owned valet and parking management company that has grown significantly, now employing over 1,000 people across multiple regions. Their operations are guided by the principles of Connections and Competence, emphasizing the equal importance of interpersonal relationships and job performance. The company culture is built on three pillars: Our Actions (daily efforts to build connections and demonstrate competence), Our Opportunities (exceeding expectations and skill development), and Our Culture (shared values that sustain relationships and promote excellence). This role is for a Valet Manager in Atlanta, Georgia, with a schedule from Monday through Sunday during operating hours. The pay is a base of $15/hour plus tips. The company's mission is to drive the guest experience, not just park cars.
Requirements
- 3+ years of parking experience required
- Valid driver's license
- Clean driving record
- At least 18 years of age
- Must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.
Nice To Haves
- Prior management experience is a plus
- Positive, hands-on leader who takes pride in doing things right and motivates others
- Strong communication, organizational, and multitasking skills
- Friendly, professional, and team-oriented attitude
Responsibilities
- Oversee the entire valet operation, ensuring smooth and efficient performance
- Lead a team of valets with a focus on operational excellence and outstanding customer service, fostering a productive, cooperative, and inclusive work environment
- Create and manage staff schedules to meet operational needs
- Conduct interviews and hire associates as needed
- Respond promptly to accidents, incidents, or safety concerns
- Coach, counsel, and, when necessary, terminate team members while ensuring accountability and performance standards are met
- Train team members on customer service, safety, and inclusion best practices
- Perform all duties in a timely and effective manner, following company policies and procedures to achieve operational objectives
- Maintain courteous and professional relationships with guests, partners, subordinates, fellow associates, supervisors, and managers
- Perform other duties as assigned to support smooth operations
Benefits
- Opportunities for growth and skill development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
