Valet Lead - Full Time

Hollywood Casino Gulf Coast • Bay St. Louis, MS

10d

About The Position

The Valet Lead monitors the overall valet operation during their shift, supports runner coverage, dispatches guest vehicles, and delivers or retrieves vehicles between the casino or hotel entrance and the valet parking lot. The role requires a neat appearance, a valid driver’s license with a clean driving record, adherence to safety and department policies, and courteous service to guests and team members. The position involves substantial physical activity, including frequent running, and exposure to outdoor weather conditions.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED, two to four years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to draw and interpret bar graphs.
• Ability to follow detailed written or oral instructions and address problems involving a few concrete variables in standardized situations.
• Knowledge of basic computer functions.
• Must successfully complete the ServSafe Alcohol training certification course.
• Must have a valid driver’s license and a clean driving record.
• Must be in good athletic condition; the job involves substantial physical activity and running.
• Required vision abilities include color and depth perception.

Responsibilities

• Monitor the overall valet operation during the assigned shift.
• Fill in for runners on their days off, during peak periods, heavy rain, or when the team is short-staffed.
• Dispatch vehicles for guest check-in and return.
• Deliver and retrieve guest vehicles between the casino or hotel entrance and valet parking lot as needed.
• Run to the valet lot and bring vehicles to the casino or hotel entrance.
• Lock vehicles and give keys to the dispatcher.
• Follow departmental safety standards and company and department policies and procedures.
• Maintain a clean and neat appearance.
• Keep a valid driver’s license from the state of residence and a clean driving record, and carry the license at all times.
• Treat customers and fellow team members in a friendly, helpful, and courteous manner.
• Perform other duties assigned by the Guest Safety Services Manager or another member of management.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off, earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED