Valet Drivers - Overnight Shift - Marriott Marquis - $16+ tips and health benefits

Towne Park•Houston, TX

9h•Onsite

About The Position

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Requirements

Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services.
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Responsibilities

Parking and retrieving guest vehicles in a prompt yet safe manner.
Assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
Maintaining a pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
Acknowledging and greeting guests within five feet with a professional and friendly demeanor.
Using guest last names during interactions.
Using salutation of the day and welcoming guests to the location.
Practicing proper Towne Park phone etiquette.
Posting up in designated areas when not completing tasks.
Parking and retrieving vehicles while driving slowly and cautiously.
Assisting guests with bell services and luggage storage as needed.
Opening all vehicle and hotel doors for guests.
Assisting guests with directions, taxis, reservations and other inquiries.
Providing guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
Delivering messages, items and/or guest amenities as requested.
Shuttling guests to appropriate places that are approved by the location.
Explaining parking rates and retrieval procedures to guests upon arrival.
Issuing claim checks only after receiving vehicle keys and collecting claim checks from all guests prior to issuing keys.
Consistently completing and maintaining all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system.
Consistently completing location on all key tags after parking vehicle.
Calculating and collecting revenue for vehicles when needed.