VALET DRIVER PT

Chukchansi Gold Resort & Casino•Coarsegold, CA

4d•Onsite

About The Position

Responsible for the safe operation and transport of customer vehicles on company property, in accordance with established policies, procedures, and controls. This role requires excellent customer service, prompt and courteous assistance to customers during valet check-in and checkout, and meeting established time standards for parking and retrieval of guest vehicles. The Valet Driver will also be responsible for running (not walking) for all pick-ups from the Valet lot, parking vehicles in designated areas, accurately recording vehicle locations, and communicating effectively with the Lead Valet Attendant. A clean, neat, and well-groomed appearance in the designated Valet uniform is essential. The role also involves driving a shuttle van and shuttle, assisting at the Bell Desk if needed, and maintaining a consistent attendance record. The ideal candidate will exhibit professionalism, reliability, teamwork, ethics, integrity, and possess positive communication and interpersonal skills.

Requirements

Valid driver’s license from the State with a good driving record.
Must be 21 years of age.
Physical endurance and stamina.
Effective communication skills.
Ability to drive a manual transmission vehicle.
Ability to relate effectively in one-on-one situations with customers and other Team Members.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply commonsense understanding to carry out a variety of instructions furnished in written, oral or diagram form.
Regularly required to talk or hear.
Regularly required to stand; walk; run; sit; and use hands to finger, handle, or feel objects, tools or controls.
Occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
Regularly exposed to outside weather conditions.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Exhibit the highest degree of professionalism, including appearance, reliability, team work, ethics, integrity, and comply with all governing and co-workers at all times.
Employ positive and professional communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
Maintain a high level of organization, including an orderly and neat work area and excellent time management skills leading to the highest levels of productivity.
Demonstrate a desire to succeed and willingness to help others succeed.
Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
Serve as contributing Team Member of CGRC enhancing operations in all business endeavors.

Nice To Haves

High School diploma or GED Preferred.

Responsibilities

Operate and transport customer vehicles safely on company property.
Provide excellent customer service to guests and team members.
Assist customers promptly and courteously in Valet check-in and checkout.
Meet established time standards for parking and retrieval of guest vehicles.
Run for all pick-ups from the Valet lot in accordance with safety guidelines.
Park vehicles in designated areas and accurately record their location.
Communicate effectively with the Lead Valet Attendant.
Promptly clear the valet drop-off area of cars to be parked.
Maintain a clean, neat, and well-groomed appearance in the designated Valet uniform.
Ensure a maximum level of customer service and satisfaction.
Ensure accuracy and thoroughness of departmental records and reports.
Maintain a working knowledge of company facilities and special events.
Drive shuttle van and shuttle with passengers.
Assist if needed at the Bell Desk.
Maintain a consistent, regular attendance record.
Fulfill any reasonable request made by management.