Overnight Valet Driver - Detroit Hospitality

SP Plus•Detroit, MI

3d•Onsite

About The Position

SP+ is an artificial intelligence company for the real world, using computer vision to enable checkout-free parking experiences. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. This role involves delivering on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients. The job requires safe driving, inspecting vehicles, explaining rates, observing traffic laws, reporting incidents, knowing the local area, and maintaining a professional appearance.

Requirements

A valid state driver’s license, current address, and acceptable driving record.
Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
Must obtain a Parking Attendant License.

Nice To Haves

The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.

Responsibilities

Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
Inspect every vehicle before safely parking it, noting all findings.
Explain valet rates to customers.
Observe traffic laws and safe driving practices.
Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
Come to work in your clean uniform every scheduled shift, on time, and ready to work.
Remain in complete uniform for the entirety of your shift.
Assist management with additional duties as assigned.