Legacy Emanuel Hospital Valet Driver

SP Plus•Portland, OR

8h•Onsite

About The Position

SP+, a Metropolis company, is seeking an individual with great communication skills and customer service experience for a full-time valet position serving the Emanuel campus. The role involves delivering on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients. The job requires inspecting every vehicle before safely parking it, noting all findings, explaining valet rates to customers, observing traffic laws and safe driving practices, and reporting all accidents, safety hazards, unusual occurrences, and policy violations to management. Valet drivers are expected to know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience. Punctuality and adherence to uniform policy are essential. This position offers FREE employee parking and the opportunity to work with a knowledgeable and caring team.

Requirements

Previous customer service experience (required)
A valid state driver’s license, current address, and acceptable driving record.
Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Nice To Haves

Previous parking experience (highly desired)
Be energetic with a "can-do" attitude
Be able to work independently
The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
Be able to drive manual transmission vehicles (highly desired)

Responsibilities

Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
Inspect every vehicle before safely parking it, noting all findings.
Explain valet rates to customers.
Observe traffic laws and safe driving practices.
Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
Come to work in your clean uniform every scheduled shift, on time, and ready to work.
Remain in complete uniform for the entirety of your shift.
Assist management with additional duties as assigned.