Valet Driver

Viejas Casino & Resort • Alpine, CA

11d • Onsite

About The Position

Job Description • Provides assistance to all guests when they go in and out of vehicles. Opens passenger’s doors first. • Responsible for parking and retrieving guests’ cars in an efficient, safe, and friendly manner. • Documents all tickets with guest name, and walks around each vehicle noting damage prior to parking. • Notifies the Valet Supervisor of any vehicle vandalism and/or new scratches upon retrieval. • Operates two-way radio to communicate with base station or other vehicles. Ensure battery is charged and functioning properly. • Maintains radio contacts throughout shift by setting to correct channel. • Drives cart to transport valet staff between the valet parking lots and the overflow valet parking lots in a safe manner. • Ensures cart is maintained and functioning properly, reports problems to supervisor/manager. • Partners with and assists other team members to promote an environment of teamwork in order to achieve common goals. • Maintains traffic control to ensure that fire lanes are kept clear when needed • Provides guests with directions and information regarding property amenities, services, hours of operations and local areas of interest. • Answers telephone calls, responds to all guest requests/complaints, and follows through to assure satisfactory outcome and compliance. • Maintains knowledge of all parking lot entrances and exits. • Maintains and organizes work area. • Follows all California Vehicle law and Department of Transportation (DOT) regulations. • Complies with and follows company and departmental policies and standard operating procedures. • Ensures that a clean, safe, hazard-free work environment is maintained. • Attends staff meeting for update on ongoing Enterprise activities and promotions. • Notifies Security of any guest reports of theft. • Performs all other duties as assigned. • Does not provide supervision to others. • High school diploma or general education degree (GED) preferred. • California Responsible Beverage Service Training required upon hire. • Valid Driver’s License Required. • Clean Driving Record Required. • Must be 21 years or older. • 1 year of driving experience. • Guest service experience. • Must be able to drive a manual transmission. • Good communication skills in both verbal and written. • Detailed-oriented, organized, values teamwork, self-motivated, and ability to multi-task. • Ability to work with diverse cultures and backgrounds. • Must be dependable and has the ability to adjust to and manage change effectively. • Ability to work in a fast-paced environment. • Must be able to work flexible schedule according to business needs, including graveyard shift, evenings, weekends, and holidays. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits (80% paid by Viejas) Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more! Benefits vary for PT and FT employment

Requirements

• High school diploma or general education degree (GED) preferred.
• California Responsible Beverage Service Training required upon hire.
• Valid Driver’s License Required.
• Clean Driving Record Required.
• Must be 21 years or older.
• 1 year of driving experience.
• Guest service experience.
• Must be able to drive a manual transmission.
• Good communication skills in both verbal and written.
• Detailed-oriented, organized, values teamwork, self-motivated, and ability to multi-task.
• Ability to work with diverse cultures and backgrounds.
• Must be dependable and has the ability to adjust to and manage change effectively.
• Ability to work in a fast-paced environment.
• Must be able to work flexible schedule according to business needs, including graveyard shift, evenings, weekends, and holidays.

Responsibilities

• Provides assistance to all guests when they go in and out of vehicles. Opens passenger’s doors first.
• Responsible for parking and retrieving guests’ cars in an efficient, safe, and friendly manner.
• Documents all tickets with guest name, and walks around each vehicle noting damage prior to parking.
• Notifies the Valet Supervisor of any vehicle vandalism and/or new scratches upon retrieval.
• Operates two-way radio to communicate with base station or other vehicles. Ensure battery is charged and functioning properly.
• Maintains radio contacts throughout shift by setting to correct channel.
• Drives cart to transport valet staff between the valet parking lots and the overflow valet parking lots in a safe manner.
• Ensures cart is maintained and functioning properly, reports problems to supervisor/manager.
• Partners with and assists other team members to promote an environment of teamwork in order to achieve common goals.
• Maintains traffic control to ensure that fire lanes are kept clear when needed
• Provides guests with directions and information regarding property amenities, services, hours of operations and local areas of interest.
• Answers telephone calls, responds to all guest requests/complaints, and follows through to assure satisfactory outcome and compliance.
• Maintains knowledge of all parking lot entrances and exits.
• Maintains and organizes work area.
• Follows all California Vehicle law and Department of Transportation (DOT) regulations.
• Complies with and follows company and departmental policies and standard operating procedures.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Attends staff meeting for update on ongoing Enterprise activities and promotions.
• Notifies Security of any guest reports of theft.
• Performs all other duties as assigned.
• Does not provide supervision to others.

Benefits

• Retirement 401(k) with company match
• Medical, Dental, Vision Benefits (80% paid by Viejas)
• Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
• Accident, Critical Illness & Disability Insurance Available
• Employee Assistance Program
• Bonus Eligibility for all Team Members
• $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
• Unlimited Chiropractor Benefit with $10 co-pay
• Gym Membership Reimbursement
• Viejas Pit Stop Fuel Discount
• Benefits vary for PT and FT employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees