Receiving

Associa•Dallas, TX

27d•Onsite

About The Position

As a member of the Resident Services Department, the Concierge/Valet must have strong communication, telephone, and customer service skills, be detail-oriented, and able to multitask. In this position, you must have an approachable and friendly attitude, able to meet and greet residents, guests, and service providers. Able to recognize and react to emergency situations, monitor, and operate electronic security control systems and accurately maintain daily logs, records, and forms. Resident Services Department members are cross-trained to perform duties as concierge, valet parking vehicles, and receiving dock coordinator.

Requirements

High school diploma or equivalency required.
Effective written and verbal communication skills in English required.
Strong customer service communication and interpersonal skills required.
Valid Driver's License.
Must be punctual and well-groomed.
Maintain an excellent attendance record.
Have reliable means of transportation to work.

Nice To Haves

Concierge experience preferred.
Valet experience is preferred.
Typing and computer skills preferred.
Spanish is a plus.
Veteran and/or Law Enforcement background is a plus.

Responsibilities

Demonstrate excellent customer service, communication, and time management skills.
Monitor emergency response systems.
Greet residents, guests, and invitees.
Ability to quickly remember and recall names and faces.
Monitor and control electronic security control systems.
Valet park a wide range of vehicles.
Respond to emergency situations in a timely and efficient manner.
Maintain daily log, records, and forms.
Resolve and follow up on complaint issues.
Follow safety procedures and maintain a safe work environment.
Perform other duties as required and/or assigned.