Valet Cashier

Propark MobilityHouston, TX
$15 - $17Onsite

About The Position

This role involves managing cash transactions, assisting patrons with parking, and providing excellent customer service. The Valet Cashier is responsible for verifying cash drawers, issuing tickets, collecting payments, processing exceptions, and maintaining a clean work environment. The position requires adherence to company standards for service and appearance, and may involve light cleaning or maintenance tasks. This is a full-time and part-time position with morning and evening shifts, including weekends and holidays.

Requirements

  • At least 18 years old.
  • One year of related experience with cash handling.
  • Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
  • Ability to safely drive a standard or automatic transmission vehicle.
  • Ability to work in a fast-paced environment.
  • Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
  • Ability to provide customer resolution in a professional and friendly manner.
  • Cashier experience.
  • Cash handling experience.
  • Customer service experience.

Nice To Haves

  • High School degree preferred.

Responsibilities

  • Direct patrons where to park and assist when spaces are full.
  • Verify the “bank” of cash provided for change and necessary supplies at the start of each shift.
  • Issue tickets to customers, recording the required information on each ticket.
  • Collect payment either through cash, credit card or validation always securing cash according to the company’s standard operating procedures.
  • Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
  • Provide the correct change for cash transactions and issue a receipt for all fee transactions.
  • Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
  • Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
  • Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
  • May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
  • Other special projects as assigned by location management.

Benefits

  • Free Parking!
  • Flexible scheduling
  • Paid Holidays
  • Wellness programs
  • Free and confidential employee assistance program (EAP)
  • Paid vacation (FT Employees)
  • Extra day-off on your birthday (FT Employees)
  • Benefits Package (FT Employees) - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
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