Valet Cashier Attendant

Omni Hotels & SpasDallas, TX
Onsite

About The Position

The Valet Cashier is responsible for processing valet parking transactions while delivering exceptional guest service in a luxury hospitality environment. This role supports valet operations across the hotel front drive, cashier booth, office, and event pay stations, ensuring accuracy, efficiency, and a positive guest experience always.

Requirements

  • Must have excellent communication skills.
  • Previous customer service experience required, in hospitality strongly preferred.
  • Must be able to work well under pressure, in a fast-paced environment.
  • Must have flexible availability, including days, nights, weekends and holidays.
  • Ability to stand for extended periods, up to 8 hours, and work outdoors

Responsibilities

  • Greet guests in a friendly and professional manner
  • Answer questions and resolve basic customer concerns promptly
  • Provide clear instructions to guests regarding valet procedures, pricing, and validations
  • Accurately process valet parking payments using cash, credit/debit cards, room charges, and hotel POS systems
  • Perform basic administrative tasks such as filing, data entry, reporting, and record-keeping
  • Communicate with supervisors regarding discrepancies or issues
  • Operate front drive podium, cashier booths and portable pay stations
  • Manage customer lines efficiently while maintaining accuracy and professionalism
  • Adapt to high-volume, fast-paced event environments
  • Coordinate with valet attendants and event staff to ensure smooth operations
  • Follow event-specific procedures, schedules, and protocols
  • Follow company security policies guidelines
  • Maintain a clean and organized work area in all assigned locations
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