Valet Captain - Urgently Hiring

Propark Mobility•New Haven, CT

2d•Onsite

About The Position

Propark Mobility is currently hiring Valet Captains for full-time and part-time opportunities to start immediately. The Valet Captain is responsible for cheerfully greeting guests, parking and retrieving vehicles safely and in a timely manner, and potentially performing cashier duties. This role involves explaining parking rates and retrieval procedures, inspecting vehicles, maintaining company uniform appearance, resolving issues, and being an all-around pleasure to be with. The position requires being outside and active most of the day, standing, walking, and sometimes helping with items weighing up to 50lbs. Additional tasks may include small cleaning or maintenance duties or other special projects as assigned by local management. The Valet Captain will also guide and supervise other parking valets, ensure vehicles and keys are organized, open vehicle doors for guests, assist with luggage, and issue receipts upon exit. Reporting any accidents, policy violations, safety hazards, or unusual occurrences to the local manager is crucial. Maintaining a neat and orderly location, free of debris and trash, and providing excellent customer service are key aspects of the role.

Requirements

You are at least 18 years old.
Ability to adapt to minimal to moderate noise levels
You have a valid driver's license and have been driving for at least 2 years.
Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Nice To Haves

Valet parking: 1 year+
Customer service: 1 year

Responsibilities

Cheerfully greet guests and sincerely thank them upon exit.
Park and retrieve guest vehicles in a safe and timely manner.
May be asked to perform cashier duties.
Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.
Inspect each vehicle before taking possession and follow company guidelines.
Maintain the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and being an all-around pleasure to be with.
Be outside and active most of your day, standing walking, and sometimes helping with items weighing up to 50lbs.
Complete small cleaning or maintenance tasks or other special projects as assigned by local management.
Issue ticket to customer upon arrival.
Help the management team to guide and supervise the other parking valets.
Ensure all vehicles and keys are organized and in appropriate areas.
Open all vehicle doors for guests. Assist with luggage when necessary. Open building doors for guests if applicable.
Issue receipts upon customer's exit, as applicable.
Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager in a timely manner.
Always maintain a neat and orderly location, free of debris and trash, with clean windows void of unapproved company posters or decorative hangings.
Provide the company’s standards of service with each customer including, stating the company greeting, answering questions, resolving issues, and thanking each customer upon exit.
Assist customers with directions, and other inquiries.
Maintain a pleasant, friendly, and professional demeanor with all guests, co-workers, and clients.
Always maintain a neat and clean appearance in adherence to company standards.

Benefits

We promote from within - park your career here!
Free Parking!
Flexible scheduling
Paid Holidays
Wellness
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation (FT Employees)
Extra day-off on your birthday (FT Employees)
Benefits Package (FT Employees) - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
Seven (7) paid holidays including: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)