Valet / Bellperson

EOS Hospitality•Myrtle Beach, SC

4d•Onsite

About The Position

As a Valet/Bellperson, you would be responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking garage/lot using safe driving practices. In addition to escorting arriving and departing guests in a friendly, courteous manner to and from their accommodations while transporting their luggage.

Requirements

Safe driving practices
Ability to record vehicle information accurately
Ability to arrange and confirm parking valet requests
Ability to follow established car control procedures and maintain accurate key logs
Ability to retrieve guest items from vehicles
Ability to lift, carry, and load/unload luggage
Ability to navigate bell carts through various hotel areas
Ability to listen and respond to guest inquiries clearly and positively
Ability to provide accurate information regarding hotel services and local attractions

Nice To Haves

Hospitality experience
Friendly smile

Responsibilities

Operates vehicles using safe driving practices to ensure the safe delivery of the vehicles to and from the parking garage.
Records vehicle information, writing the guest's name, room number, car license, make/model, amount of charge, and length of stay on the valet ticket.
Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services.
Follows established car control procedures, maintains accurate key logs, and completed required valet parking log sheets and reports. As needed, retrieve information on guest vehicles and claim checks using the Valet desk computer system.
Retrieves guest items from cars, buses, vans, and carts. Grasp, lift, carry, and/or load or unload luggage and packages onto a bell cart to transport items throughout the hotel to the designated room.
Navigates bell carts through public areas, guest room corridors, and elevators.
Listens and responds to guest inquiries using a positive, clear-speaking voice. Answers any questions and offers assistance giving accurate information regarding outlet hours, hotel services, directions to local attractions or function rooms, etc.
Organizes and stores luggage as necessary in designated areas.