Valet Attendant - Clearwater, FL

Parking Management•Clearwater, FL

1d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet service while safeguarding guest vehicles. The role creates a welcoming and professional guest experience by greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and responding to inquiries. Attendants are expected to follow company policies, operate vehicles carefully, handle keys appropriately, and contribute to smooth, high-quality parking operations. This active, fast-paced hospitality role involves working indoors and outdoors, often in varied weather, and interacting with guests, colleagues, vendors, and clients. The position requires a professional appearance, reliable attendance, flexibility to support hotel and guest needs, and the ability to stand, walk, and lift up to 50 pounds for extended periods. Employees may need to use personal cell phones for work-related communication and applications; reimbursement follows company policy. The position is non-exempt and pays an hourly rate plus tips. Valets can average $13.00–$20.00+ per hour after base pay and tips combined; rates vary by market, and tips depend on service performance and customer interactions. The position may be full-time or part-time, and employees are eligible for overtime pay for hours worked beyond 40 in a workweek.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.
Follow instructions, maintain work schedules, complete tasks on time, and follow safety procedures.

Nice To Haves

Customer service experience preferred.

Responsibilities

Inspect vehicles for damage and document parking locations on claim tickets.
Safely park and retrieve guest vehicles and follow proper key-handling procedures.
Follow safety protocols to protect people and vehicles.
Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and contribute to a positive team environment.
Maintain regular attendance, follow company policies and PMC standards, and arrive on time in full uniform and properly groomed.
Perform other tasks as needed to support operational goals and changing business needs.
Attend required staff meetings and complete assigned training modules on time.
Use and maintain equipment properly and report unsafe conditions.
Use a personal cell phone for work-related communication or applications when required, subject to company reimbursement policy.