FT Valet Attendant

Hilton • Las Vegas, NV

3d

About The Position

The Valet Attendant greets and assists hotel guests as they arrive and depart, providing attentive service at the hotel entrance. The role includes parking vehicles safely, handling luggage, controlling traffic, communicating with the Front Desk, and maintaining knowledge of hotel services, local attractions, and daily events. The attendant also helps fulfill guest requests, maintains a clean entrance and garage, monitors pedestrian traffic, and follows hotel policies, safety guidelines, and Hilton CleanStay requirements. Duties may include operating and charging electric vehicles and, for overnight valet coverage, taking inventory of in-house vehicles and keys. The listed duties are broad and may be changed by the Company.

Requirements

• One year of hotel valet experience in a luxury environment.
• Ability to communicate in written and spoken English.
• Ability to drive a manual-transmission vehicle.
• Ability to lift at least 50 pounds.
• Excellent overall communication skills.
• Ability to multitask and remain composed at all times.
• Ability to work well in a fast-paced, team environment.
• Ability to stand and run for extended periods in high and low temperatures.
• Professional appearance and demeanor.
• Excellent driving record; must possess a full, clean, current driving record.

Responsibilities

• Greet and promptly escort guests arriving at the hotel.
• Park vehicles using proper procedures and drive safely.
• Work cooperatively with colleagues and assist them as needed.
• Load and unload guest luggage independently.
• Control traffic in the hotel drive, including oversized vehicles and motorcoaches.
• Complete valet and luggage tickets accurately and neatly, including documenting damage.
• Initiate contact with arriving and departing guests and open and close the main hotel doors.
• Notify the Front Desk by push-to-talk radio when guests arrive without an escort to registration.
• Assist guests with doors for taxis, rideshare vehicles, personal vehicles, and oversized vehicles.
• Communicate daily events and functions and provide knowledge of local establishments, activities, and hotel services.
• Maintain cleanliness of the entrance and garage facilities.
• Follow hotel departmental policies and procedures, Hilton CleanStay, and applicable safety guidelines.
• Welcome guests, anticipate their needs, and provide a fond farewell.
• Operate, park, and charge electric vehicles according to departmental procedures.
• Provide accurate directions and respond to guest inquiries.
• Accommodate guest requests courteously and promptly, and follow up with designated hotel personnel.
• Ensure the porte-cochere is attended at all times.
• Report suspicious behavior and help control pedestrian traffic as a security function.
• Maintain focus on guest needs, composure, attention to detail, clear decision-making, and confidentiality of guest and hotel information.
• Perform other reasonable duties as required by the Front Office Management Team.
• For overnight valet coverage, conduct inventory of in-house vehicles and keys.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed