Valet Attendant - Palms Place - On Call

San Manuel Band of Mission Indians•Las Vegas, NV

3d•Onsite

About The Position

Reporting to the Manager of Front Services, the Valet Attendant provides best in class front door vehicle and luggage service to guests entering and exiting the establishment. Ensures all guests’ arrival and departure valet experiences are memorable, unique, and in alignment with Palms standards/expectations – requiring a high level of professionalism, polish, and stewardship. Maintains a positive attitude and public image while making themselves available to offer authentic greetings, cordial farewells, provide information, and guest assistance.

Requirements

High School Diploma or GED required.
Must be minimum of 21 years of age.
Minimum three (3) years driving experience required.
Ability to operate both a manual and an automatic transmission is required
A qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier.

Responsibilities

Greet and welcome guests professionally and warmly.
Unload luggage, assist guests with opening and closing vehicle doors.
Inspect and document exterior/interior of each vehicle for safety hazards and preexisting damage.
Safely park and retrieve vehicles without causing damage to vehicle, person, or property.
Maintain accuracy in guest payment processing, vehicle key inventory, and verify guest receipt matches key/vehicle before handing key to guests.
Ensure vehicles are legally parked and maintain a smooth and efficient flow of traffic.
Responsible to follow up with guests to ensure their requests or problems have been resolved to their satisfaction.
If necessary, document and report all vehicle incidents like damages, accidents, thefts, missing articles, etc.
As needed, provide guests with direction, local areas of interest or activity, invitation to return soon.
Performs other duties as assigned to support efficient department operations.