Valet Attendant - Fort Lauderdale, FL

Parking Management Company•Fort Lauderdale, FL

1d•$13•Onsite

About The Position

As a Valet Attendant, you are more than just someone who parks cars - you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart. In this role, you will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail. Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience. If you enjoy being active, working outdoors, interacting with people, and being part of a fast-paced hospitality environment, this position offers the opportunity to earn competitive pay plus tips while building valuable customer service skills. Every shift is an opportunity to make someone’s day better - and represent the highest standards of safety, professionalism, and hospitality. The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to seamless, high-quality guest experience.

Requirements

High school diploma or general education degree (GED).
Customer service attitude and a willing, helpful demeanor is mandatory.
A valid driver’s license.
Reliable transportation.
Maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.
Follow company policies and procedures.
Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.
Demonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion.
Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions, while properly using and maintaining equipment to ensure workplace efficiency and safety.
Stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions.
Maintain a professional appearance and adhere to uniform and grooming standards.
Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations.
Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings.
Regularly collaborate with colleagues, vendors, and clients.
Use computers.
Communicate by phone.
Operate in environments that may be noisy and include moving vehicles and exposure to the elements.
Employee may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications.

Nice To Haves

Customer service experience preferred.

Responsibilities

Conduct vehicle damage inspections and document parking locations on claim tickets.
Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures.
Follow all safety protocols to maintain personal and vehicle security.
Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable always.
Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service.
Balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Arrive on time, in full uniform, and properly groomed before clocking in.
Perform other tasks as needed to support the company’s operational goals, while remaining flexible and responsive to changing business needs.
Attend the required staff meetings and complete all assigned training modules on time.